Shipping policy
Orders are processed within 1–3 business days after payment is confirmed.
Delivery times vary depending on the destination:
- Morocco: 2–5 business days
- International: 7–21 business days (may vary depending on customs and local postal services)
Shipping costs are calculated at checkout based on the destination and order details.
Tracking information will be provided when available. Please note that tracking updates may take time to appear depending on the carrier.
We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
If your package is lost or significantly delayed, please contact us and we will assist you in resolving the issue with the shipping carrier